Does My Pet Need Urgent Care?

As a pet owner, you don't want anything bad to happen to your companion. However, accidents and trauma can impact pets as they do humans. While it can be frightening and nerve-racking to see a pet in distress, the best thing to do is to get the animal urgent care for a diagnosis and treatment. Knowing beforehand whether a veterinary office treats pets after hours or for emergencies can be helpful. Some practices work with emergency or urgent care facilities, while others treat pets 24/7. Practices like New Hope Animal Hospital in Durham, NC, provide emergency pet services during normal business hours.


When to Seek Urgent Pet Services

If a pet has a serious medical condition such as chronic kidney disease, the pet may already be undergoing treatment. In these cases, urgent care may be necessary if the pet's condition gets worse or the animal starts displaying additional symptoms. In pets that do not have a known illness or condition, some of the signs that trauma has occurred or urgent pet services are needed include the following:

  • Pale gums
  • Difficulty breathing or labored breathing
  • Fast breathing
  • Inability to stand or unstable walk
  • Loss of consciousness
  • Heavy bleeding
  • Seizures
  • High or low body temperature
  • Faint or rapid pulse
  • Paralysis

Suspected poisoning, severe diarrhea, and ingesting known harmful foods such as chocolate or grapes can also call for a trip to the vet. If a pet has sustained severe injuries to its body due to trauma or an accident, this is also considered an emergency that needs immediate attention. When animals are in distress or in pain, they may act aggressively towards others, even their owners. Acts of aggression can include biting, so it is important to approach injured or traumatized pets slowly and calmly before lifting them into a car or putting them into a carrier.

Should I Treat My Pet at Home?

If you're unsure of whether you need to bring your pet in for treatment, call your vet. Describe the symptoms, including the severity and duration, to the vet in detail over the phone. Some symptoms, such as severe or watery diarrhea, may not need immediate or same-day treatment unless those symptoms get worse or are accompanied by other symptoms such as vomiting. Your vet will be able to tell you whether immediate treatment is necessary, what home treatments to try, and what to watch out for. 

Urgent Pet Care in Durham

In the event that urgent veterinary services are needed, have a back-up plan and the name, number, and location of nearby urgent pet care facilities on hand. If your pet needs immediate care during normal business hours, call New Hope Animal Hospital in Durham, NC, at (919) 490-2000.

Hospital Hours


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am- Noon



Our Location

Visit us today

Featured Articles

  • Sugar Gliders

    Thinking of getting a sugar glider? These tiny marsupials are energetic and friendly, making them popular choices as pets. Though they weigh less than a half-pound, they're more closely related to kangaroos than they are flying squirrels. If you think a sugar glider would make an ideal pet for your family, ...

    Read More
  • Prairie Dogs

    Prairie dogs are cute, affable creatures. But before taking one on as a pet, check your local laws. In some states, such as Colorado, it's illegal to keep prairie dogs as pets. Mostly, this is because they may spread monkeypox. If you live in a state that welcomes pet prairie dogs, be sure to buy from ...

    Read More
  • How to Help Your New Cat Feel Welcomed in Your Home

    Adopting a cat or kitten? Here's what you can do to help your cat adjust to its new home. ...

    Read More
  • Skunks

    Home and Veterinary Care for Pet Skunks If you're an adventurous pet owner, you may love exotic animals such as skunks. You'll be happy to learn that skunks can indeed make excellent domestic pets, but only if they receive the proper care to enjoy a happy, healthy life. Your veterinary team can help ...

    Read More
  • Flying Squirrels

    Much like sugar gliders, flying squirrels make affectionate pets when purchased young and raised by their owner. Unlike sugar gliders, however, flying squirrels are rodents that need veterinary care specific to the species. Your veterinary team can help with the care and treatment of flying squirrels. ...

    Read More
  • Fennec Foxes

    Fennec Fox Care Guide With oversized ears and mischievous faces, fennec foxes are cute as can be. But these exotic pets require a lot of care to stay healthy and happy. Health At just three pounds, fennec foxes are the smallest member of the fox family. Native to the Sahara desert, fennec foxes are ...

    Read More
  • Fish

    If you’re thinking of getting a pet fish, you should know that your veterinarian has a lot of good advice about pet ownership. Fish can be very rewarding as pets, and you just may be surprised about how much fish actually interact with their owners. Here’s more valuable information about choosing ...

    Read More
  • Snakes

    If you’re looking for a low-maintenance pet, then you might be interested in owning a snake. However, there are a few aspects of owning a snake that you need to be aware of before you make this type of commitment. Here’s what you need to know. What to Know Before Choosing a Pet Snake Before you purchase ...

    Read More
  • Domestic Pigs

    Pigs are great for families who want a relatively exotic but easy to care for a pet. Whether miniature, like a pot-bellied pig, or a full-sized animal, caring for a pig is similar to caring for a cat or dog. Health Domestic pigs need to see a veterinarian regularly for vaccinations and checkups. We ...

    Read More
  • Gerbils

    Gerbils are great little pets for pet owners who don't have room for a dog or cat. They're friendly and fun to watch, but they do take a moderate level of care and investment. If you're thinking of getting a gerbil, here's what you'll need to know to keep him happy and healthy, including giving him a ...

    Read More

Newsletter Signup