Veterinary Services FAQs in Durham, NC

Veterinary Services FAQs in Durham, NC

Answers from Our Durham and Chapel Hill Emergency Veterinarian

When your pet runs into trouble and you need a Chapel Hill or Durham emergency veterinarian right away, you may find it difficult to think clearly and pose all the questions you'd like to ask. That's why our emergency veterinarian in Durham and Chapel Hill has devised this FAQ page. Take a look at some the common questions we answer at our veterinary emergency clinic, New Hope Animal Hospital.

What qualifies as a veterinary emergency?

emergency veterinarian in durham and chapel hill Certain scenarios should signal a visit to our Durham or Chapel Hill emergency veterinarian. Significant blood loss, for instance, could cause your pet to go into shock. Fractures, neurological symptoms, choking, loss of vital signs, fainting, and severe vomiting or diarrhea need to be treated as emergencies. If your pet has trouble urinating, he might have a dangerous obstruction that requires immediate care. If your large-breed dog has the "dry heaves" after a meal, he might be suffering from a dangerous twisting of the stomach, also known as gastric dilatation volvulus. Labor in which the puppies and kittens appear hours apart may require emergency intervention from our emergency veterinarian in Durham.

What can I do to provide immediate aid? While rushing your pet to our Durham emergency veterinarian is usually the first priority, you may be able to help your pet in the meantime. If he is choking, for instance, you might be able to pull the obstruction out with your hand. Heat stroke victims can benefit from being wrapped in a cool, wet blanket before being transported to our emergency veterinarian.

What hours do you see emergency cases? Our emergency veterinarian in Durham is always ready to see any emergency cases during our clinic's standard operating hours. These hours currently extend from 8:00am to 6:00pm Monday through Friday, and from 8:00am to 12:00pm on Saturday.

What happens if my pet emergency occurs after hours? Our Chapel Hill and Durham emergency veterinarian can refer you to two excellent after-hours facilities, Triangle Veterinary Referral Hospital (919-489-0615) and Veterinary Specialty Hospital of the Carolinas (919-600-6600). Your pet deserves the best emergency care possible, no matter what day or time the incident occurs.

Do I need to call ahead to your emergency hospital for an appointment? We understand that the most important thing in an emergency is getting your pet in front of our Chapel Hill and Durham emergency veterinarian. We don't require an appointment or even an advance phone call when time is of the essence.

Learn More from Our Emergency Clinic

If you still have questions about the emergency services at New Hope Animal Hospital, we encourage you to speak to our emergency veterinarian in Durham today. We are standing by to help your pet when disaster strikes, so feel free to contact our emergency clinic for more information.

Contact our fantastic Durham and Chapel Hill staff to learn more today (919) 490-2000.

Contact Us Today

We look forward to hearing from you.

Hospital Hours


9:00 am-6:00 pm


9:00 am-6:00 pm


9:00 am-1:00 pm


9:00 am-6:00 pm


9:00 am-6:00 pm





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Read what our happy pet owners have to say!

  • "Dr. Windram is such a great veterinarian! He always takes the time to follow up visits with a call, and is so patient with my high-stress, vet-anxious dog. I only wish I could get this kind of medical care for myself!"
    Terri R. (via Facebook)
  • "I've been going here for about 4 years with my dog. The staff is kind and loving towards the animals and very friendly and professional."
    Liz T. (via Google)
  • "Our dogs have gone here for nearly a year now and all the doctors and staff are friendly, knowledgeable and thorough. Great clinic all around."
    Kyle C. (via Google)
  • "Dr. Bush is the most amazing and thorough veterinarian I have ever encountered. She is a true professional and cares equally for both her patients as well as their owners."
    Marnie S. (via Google)
  • "My pets have been cared for by the folks at New Hope for years now. Best vet practice in Durham hands down!"
    Kelli G. (via Facebook)

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