We are open for scheduled appointments from:

• Monday to Friday: 8am - 6pm
  
  
• Saturday: 8am - 12 Noon  

Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability.

Emergencies are accepted anytime our clinic is open.

If you feel you have an emergency with your pet, please call us or come to the hospital immediately. If possible it is best to call before coming in so that a staff member can advise you on your particular emergency.

Emergency & Urgent Care

We have a veterinarian and personnel on duty 6 days a week who are trained and equipped to handle any urgent care your pet has. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet's life. Emergencies can be things such a snail bait poisoning, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call or come in immediately. If possible it is best to call before coming in so that a team member can advise you on your particular emergency.

We are also available for urgent care when the condition is not life-threatening, but you feel your pet needs to be seen before you are able to get an appointment. Our veterinarians will work to "squeeze" you in between scheduled appointments. When you arrive, our receptionists will be able to give you an estimate on how long you may have to wait in order to be seen.

Types of Pets Seen

At New Hope Animal Hospital, we can care for many types of pets:

• Dogs
• Cats
• Rabbits*
• Pocket Pets*
• Reptiles*
• Birds*

*Dr. Kay Bishop only. Call us for more information.

Payments

New Hope Animal Hospital accepts payment via cash, check, MasterCard, or Visa. So that we can continue to provide you high quality service utilizing the best medical technologies, we request that payment be made at the time services are rendered.

We can provide estimates for all surgeries and hospitalizations. If you have not received an estimate, you are welcome to request one at any time for your expected charges.

Discounts

New Hope Animal Hospital offers discounted services to local area rescue groups. Pre-approval is required to qualify for the rescue group discounts, please call us for more information.

Durham Animal Hospital Services

New Hope Animal Hospital in Durham, NC provides pet owners with the full scope of veterinary hospital services. From dog boarding to animal surgery, our trained staff members understand the importance of personalized animal clinic services. We understand the importance of having a dependable veterinary hospital within easy reach of your home that caters to the specific needs of your pet.

In addition to providing experienced care for dogs and cats at our animal clinic, our veterinarian Dr. Kay Bishop has a special interest in treating pocket pets and exotic pets. With the experience and skill of Dr. Windram and Dr. Bishop, our veterinary clinic can handle the daily and the emergency health needs of all your pets, including dogs, cats, guinea pigs, hamsters, rabbits, rats, reptiles, and birds.

Durham Veterinarians Provide Emergency, Urgent Care and Routine Veterinary Care
We provide emergency and urgent care services six days a week during our normal business hours. Our veterinary staff can handle everything from a reaction to chocolate ingestion to snail bait poisoning, from automobile accidents to choking, and all that falls in between. The typical emergency team includes a select group of trained technicians and at least one veterinarian. If you have an emergency, we ask that you call our hospital immediately for instructions at 919-317-6091.

In addition to providing emergency care during business hours, our animal hospital also provides urgent care veterinary clinic services. Just give a call, explain the situation. Our skilled staff will maneuver the appointments to ensure that your pet sees one of our veterinarians as soon as possible.

Animal Dentistry

Our animal clinic also offers discounts to local Chapel Hill rescue groups. However, for rescue related discounts, approval is required prior to services rendered. Also, animal dentistry, animal surgery, and emergency pocket pet needs may require special consideration. For any of these animal clinic services, please call in advance so we can ensure to schedule you with the proper veterinarian.

Proper dental care is a necessary component of quality veterinary clinic services. Our animal dentistry services include basic oral health examinations, cleanings, and tooth extractions. All dental health decisions are centered upon a course of treatment that will ensure a higher quality of life for your pet.

Along with emergency and advanced veterinary care, we also provide routine veterinary hospital functions, including preventative, grooming, and boarding services. Our well-maintained facilities are designed to give your pet exercise and a sense of comfort. We board dogs, cats, pocket pets, and reptiles.

Boarding

Our dog boarding services include a fenced-in play area that each dog enjoys at least three times per day. If a veterinarian determines that your pet can safely mingle with other dogs, we provide supervised playgroups. All of our residents receive individual attention. However, our cat boarding facilities also include a suite that enables a prominent view of the outdoor activities of local birds, squirrels, and other small animals. For quality cat boarding, give us a call now.

Our animal hospital is dedicated to providing skilled and caring service to pets of all sizes and breeds. Our veterinary clinic treats dogs, cats, exotic pets, and pocket pets in the surrounding Durham and Chapel Hill areas. Please call today for an appointment at 919-317-6091.